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UEFI Intel RAID (RMS3CC080), stuck on "Driver Health" screen

March 15, 2018, 6:31 pm
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Hi, i have been playing with the RAID in the hardware (Server is in UEFI mode) (i have not lost data, only test systems).  We cant get in to the BIOS due to the below, so how do we get out of this loop (without removing the RAID hardware card), there must be an answer that works to open the BIOS / RAID utility

 

Please see images:

We had CACHECADE setup (and still connected), now we have the below message:

"There are offline or missing virtual drives with preserved cache.  Please check the cable and ensure that all the drives are present, Press any key to enter the configuration utility."

2018-03-15-raidquestion.jpg

 

 

No matter what we enter (Y, N, C, R, F) the next screen says:

All Driver Health Status List !

2018-03-15-driverhealth.jpg

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S2600CW2 turns off LAN and reduce CPU performance when redundant PSU unplugged

May 21, 2018, 1:59 am
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Hello,

We have a problem with one server.

 

Issue:

There are two absolutely identical servers in the same power network. There are redundant PSU in each server. There are 2 CPUs are installed in each server. Time to time one of PSU is unplugged for some period of time. The first server works correctly.

 

 

But the second one gives such warning:

 

The speed of processor 6 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.

 

and also:

 

 

"The network interface "Intel(R) I350 Gigabit Network Connection #2" has begun resetting.  There will be a momentary disruption in network connectivity while the hardware resets.

Reason: The network driver did not respond to an OID request in a timely fashion.

This network interface has reset 5 time(s) since it was last initialized."

 

"Intel(R) I350 Gigabit Network Connection #2

Network link is disconnected."

 

As a result server hungs up once in 2-3 weeks. It is a surveillance server.

 

What we tried to do:

 

- BIOS, FW and drivers - all are latest and greatest. Didin't help.

- Changed power plan to High Performance and also changed CPU minimum speed to 100% - didn't help

- Untick option "Allow to disable this device to save power" for LAN adapters. - didn't help.

 

Most interesting is that when there is one PSU plugged and working, there is no errors. When you plug the second PSU without power cord - errors appear. And it does not make any difference which PSU you try to unplug.

 

Seems like this problem is hardware related. But what shall we try to change? Power Distribution Module or motherboard?

 

Regards,

Sergei.

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Need clarification on SATA/OCuLink cabling for R1000WF

May 11, 2018, 1:17 am
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Is it possible to plug both SATA/SAS cable from motherboard and OCuLink cables to the same coordinating slots (that is for 8-drive 2.5" backplane I connect SATA/SATA0-3 connector and PCIe SSD #0,1,2,3 - Fig.36 from TPS R1000WF) so that I could plug SATA or NVMe to the same slot and backplane will route signals to SATA or OCuLink cable automagically (or by BIOS setting). I saw a "steering resistors" on fig. 3 "Server board architecture" in Technical Product Specification for R1000WF platform which imply that this scenario is possible?

 

Link to TPS Technical Specifications for the Intel® Server Board and Intel®...

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S5000PSL (S5000SL) / Fan´s running at 100% / Status LED Amber / Sys-Fan LED Amber

April 24, 2018, 1:06 pm
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Hello,

 

I have the current problem:

 

I have an INTEL S5000PSL installed with 16GB RAM (4x4) and two Xeon 51xx. The MoBo is installed in an Intel Chassis SC5400 (I don´t know the exactly model and don´t know how to identify)

 

The Problem is that all Fans running at 100% all the time after the newest BIOS UPDATE (Download Firmware Update Package for DOS ). The settings in Bios were loaded to optimzied settings (F9) and the Fanspeed to Acoustic, 0-300.

I had also resetted the CMOS and the BMC jumper but no solution....

 

I had recognized that the SYSTEM_STATUS_LED is currently blinking orange/amber all the time also when WIN SERVER 2012 R2 is running.

The SYS_FAN_LED (left back near by RAM) is also lightning in amber but I have installed an 4-PIN PWM Fan....

 

I don´t know what I can do else. Do you have any information how I can get the fan´s silent/running in Idle mode?

 

Thanks in advance

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s1200spl fan spin to slow

April 5, 2018, 10:17 am
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Hello,

 

my Intel S1200SPL is in a third party case an I got problems with the fan speed. I have two PWM fans and one with 3 pin.

The Fans with PWM spin to slow and the 3 pin fan spin withe 100%. How can I fix this?

I allready made a SDR update and choose "Other Case" and set the fans.

 

Unbenannt.PNG

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How can I know MTBF of intel components?

May 1, 2018, 10:31 pm
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Customer wants to know MTBF of some intel components.

 

How can I find out MTBF of following components?

1. S7200AP

2. S2600BPB

3. S2600WF0

4. Intel OPA Director Class Switch 100 Series-24 slot chassis

5. Intel OPA Edge Switch - 100 Series 48 Ports

6. INTEL OMNI PATH STANDARD REACH PASSIVE COPPER CABLE

7. INTEL OMNI PATH 1:1 OPTICAL CABLE

8. Intel(R) Xeon Phi(TM) CPU 7250 @ 1.40GHz

9. Intel(R) Xeon(R) Gold 6148 CPU @ 2.40GHz

10. INTEL® OMNI-PATH HOST FABRIC INTERFACE ADAPTER 100 SERIES 1 PORT PCIE X16 LOW PROFILE

11. INTEL 10GIGE, COPPER, 2 PORT, X710-DA2, PCIE3.0 X8 - 8 GT/S, FH & LP, SFP+ COPPER

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Intel RAID (RMS3CC080), how to "Online RAID Expansion", cant find it in BIOS or RWC3

March 14, 2018, 1:17 am
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Hi

 

We have a S1200SPOR with RMS3CC080, the below document on page 6 (real PDF page 16) says this controller (and all others that are 12Gb) will:

 

"Online capacity expansion to add space to an existing drive or a new drive"

"Online RAID level migration"

https://www.intel.com/content/dam/support/us/en/documents/server-products/raid-products/12G_RAID_Controllers_UG.pdf

 

Ive completed both of the above before with PROMISE controllers and LSI / AVAGO, however i can find anyway in the BIOS or with RWC3 (RAID Web Console 3) to do this, when i select the Virtual Drive there are no options to expand or change the RAID level.

 

So how is this done?

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System Board Voltage Health Red

May 22, 2018, 8:14 am
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Hello,  I have a problem with the S2600GZ motherboard, in the BMC in the logs shows the health voltage is red,

 

BMC sensor logs

Снимок.PNG

in esxi event logs

Снимок1.PNG

 

bios,bmc,fru-sdr updated! help me please, and sorry for english from google translater )

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Unable to access http on RMM4 after disabling https

May 30, 2018, 1:03 am
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I have a R1208WFTYS system. When I try to open RMM web interface via http:// protocol, it redirects to https://. So I disabled "https" in security settings in web interface. After that I cannot connect neither https nor http.

I can access BMC via ipmitool - this is the only thing that works.

Is there any way to re-enable https (as it seems to be the root cause of my troubles) or reset RMM setting to defaults remotely? Maybe there is some magic ipmitool raw ... command to do that?

 

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SNMP Traps from BMC console

May 11, 2018, 4:27 am
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Hi Support,

 

We are using intel server board S2600WT with the BMC configuration.

 

In the BMC setup we can see that there is possibility to send some SNMP traps to external server.

 

Can we install any SNMP manager and receive those traps properly ? Do you have any MIB database for the OID's that can be send from BMC ?

 

Br,

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Unable to access http on RMM4 after disabling https

May 30, 2018, 1:03 am
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I have a R1208WFTYS system. When I try to open RMM web interface via http:// protocol, it redirects to https://. So I disabled "https" in security settings in web interface. After that I cannot connect neither https nor http.

I can access BMC via ipmitool - this is the only thing that works.

Is there any way to re-enable https (as it seems to be the root cause of my troubles) or reset RMM setting to defaults remotely? Maybe there is some magic ipmitool raw ... command to do that?

 

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Intel Modular Server - Media Patrol

May 29, 2018, 5:38 am
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Hi everybody,

 

I know that IMS is discontinued but I have 3 clients with IMS and it still works fine.

I have two questions on IMS:

 

1. Can't stop Media Patrol

     Currently there is latest firmware (Firmware Current Build Version: 10.18.100.20130627.38849)

     Problem is that I can't stop media patrol.

     Problem with stoping media patrol supposed to be fixed in earlier version of firmware but it seems it's back with latest version.

     Whenever I try to stop it I get the message: "Error from MediaPatrol:unrecognized SCSI command Opcode"

 

     I try to reset SCM, reset in safe mode, update firmware with same version, hard reset IMS... and there is no help.

     Maybe you'll say to let it finish but:

IMS.jpg

 

After this I upgrade firmware again but it automatically starts Media Patrol and it's still working.

And, Yes, I have disable it in schedule and reset it after but it's still persistant.

IS THERE ANY HELP!?!?

How to stop media patrol???

 

2. Feature Activation

     I have licenses for activating this IMS but licence key generator site is withdrawn.

     Is there a way to activate features on this server?

 

Thank you in advance.

Best regards,

Sasa

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How can I have syscfg to work as intended?

May 25, 2018, 7:39 pm
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Hi,

 

I installed syscfg from Syscfg_V14_1Build19_AllOS.zip on an Intel KNL platform. However, I get the following:

 

          [tania@sunshine mybuild]$ sudo /usr/bin/syscfg/syscfg -i

          Error: BMC Type Get failed

 

Here is the detail on the system:

 

          [tania@sunshine mybuild]$ sudo dmidecode | grep -A3 '^System Information'

          System Information

                  Manufacturer: Supermicro

                  Product Name: SYS-5038K-I

                  Version: 0123456789

 

The following command: sudo /usr/bin/syscfg/syscfg /b /s

generates a syscfg.INI file with the following contents:

 

          [tania@sunshine ~]$

          [tania@sunshine ~]$ cat syscfg.INI

          ; Warning!!! Warning!!! Warning!!!

          ; ---------------------------------

          ; This file has been generated in a system with the BIOS/Firmware

          ; specifications as mentioned under [SYSTEM] section. Please do not

          ; modify or edit any information in this section. Attempt to restore

          ; these information in incompatible systems could cause serious

          ; problems to the systems and could lead the system non-functional.

          ; Note: The file is best seen using wordpad.

 

 

 

 

 

 

          [SYSTEM]

          BIOSVersion=2.0                                         ; This field should not be edited

          FWOpcodeVersion=1.43.0                                  ; This field should not be edited

 

 

          [BootOrder::Hard Disk]

          [tania@sunshine ~]$

 

My intention is to change the KNL cluster and memory modes using syscfg commands, such as:

sudo /usr/bin/syscfg/syscfg /bcs "" "Cluster Mode" 4

sudo /usr/bin/syscfg/syscfg /bcs "" "Memory Mode" 1

 

How can I achieve that on my system?

 

Thanks,

Tania

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System Board Voltage Health Red

May 22, 2018, 8:14 am
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Hello,  I have a problem with the S2600GZ motherboard, in the BMC in the logs shows the health voltage is red,

 

BMC sensor logs

Снимок.PNG

in esxi event logs

Снимок1.PNG

 

bios,bmc,fru-sdr updated! help me please, and sorry for english from google translater )

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Intel Modular Server - Media Patrol

May 29, 2018, 5:38 am
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Hi everybody,

 

I know that IMS is discontinued but I have 3 clients with IMS and it still works fine.

I have two questions on IMS:

 

1. Can't stop Media Patrol

     Currently there is latest firmware (Firmware Current Build Version: 10.18.100.20130627.38849)

     Problem is that I can't stop media patrol.

     Problem with stoping media patrol supposed to be fixed in earlier version of firmware but it seems it's back with latest version.

     Whenever I try to stop it I get the message: "Error from MediaPatrol:unrecognized SCSI command Opcode"

 

     I try to reset SCM, reset in safe mode, update firmware with same version, hard reset IMS... and there is no help.

     Maybe you'll say to let it finish but:

IMS.jpg

 

After this I upgrade firmware again but it automatically starts Media Patrol and it's still working.

And, Yes, I have disable it in schedule and reset it after but it's still persistant.

IS THERE ANY HELP!?!?

How to stop media patrol???

 

2. Feature Activation

     I have licenses for activating this IMS but licence key generator site is withdrawn.

     Is there a way to activate features on this server?

 

Thank you in advance.

Best regards,

Sasa

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Need clarification on SATA/OCuLink cabling for R1000WF

May 11, 2018, 1:17 am
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Is it possible to plug both SATA/SAS cable from motherboard and OCuLink cables to the same coordinating slots (that is for 8-drive 2.5" backplane I connect SATA/SATA0-3 connector and PCIe SSD #0,1,2,3 - Fig.36 from TPS R1000WF) so that I could plug SATA or NVMe to the same slot and backplane will route signals to SATA or OCuLink cable automagically (or by BIOS setting). I saw a "steering resistors" on fig. 3 "Server board architecture" in Technical Product Specification for R1000WF platform which imply that this scenario is possible?

 

Link to TPS Technical Specifications for the Intel® Server Board and Intel®...

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MeshCommander 0.6.3 remote desktop nuc with w7 professional x64bits

May 29, 2018, 1:01 pm
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Hi ...

 

I have installed Mesh commander 0.6.3 it on a computer with windows 7 since a mini pcs calling system with intel v10 has been implemented in my workplace.

Currently, I have added more than 60 mini-pcs.
They are brand plexus with intel  v10 ...
But 9 of them have been installed with professsional windows7 and when I try to access them with remote desktop it gives me timeout ...

However, about 58 computers with the same hardware but with the fedora linux distribution, I can access by remote control without problems and restart them and interact with the desktop ...


I would have to configure some parameter in the mesh commander or in the minipcs with w7 professional to be able to access by remote control and interact in the desktop as with the linux (fedora)? ....

A thousand thanks...

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Intel RAID Web Console 3 - how do we add servers to the GATEWAY server

March 6, 2018, 10:29 pm
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Hi, downloaded RAID Web Console 3 from here Download Intel® RAID Web Console 3 for Windows*

 

- Install the GATEWAY server on a remote machine, can log in ok.

- Installed the RAID driver version (SAS v6.713.05.00 (Trimode wont load, even though its listed there doesnt appear to be drivers in the package for this card)) for the RMS3CC090 on a S1200SPOR server running Windows 10 Pro

- Installed the DIRECT AGENT service for RAID Web Console 3 on the above server.

 

Logging in to the GATEWAY server, then pressing "Re-discover servers", this remote Windows 10 S1200SPOR with the RMS3CC080 never shows up.

We have disabled the firewall on the Windows 10 system

We have disabled the firewall on the gateway server

 

Is there no way of adding servers to the gateway server?

 

All documentation for Intel RAID Web Console 3 says the RMS3CC080 is fully supported...

 

Many Thanks

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How can I have syscfg to work as intended?

May 25, 2018, 7:39 pm
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Hi,

 

I installed syscfg from Syscfg_V14_1Build19_AllOS.zip on an Intel KNL platform. However, I get the following:

 

          [tania@sunshine mybuild]$ sudo /usr/bin/syscfg/syscfg -i

          Error: BMC Type Get failed

 

Here is the detail on the system:

 

          [tania@sunshine mybuild]$ sudo dmidecode | grep -A3 '^System Information'

          System Information

                  Manufacturer: Supermicro

                  Product Name: SYS-5038K-I

                  Version: 0123456789

 

The following command: sudo /usr/bin/syscfg/syscfg /b /s

generates a syscfg.INI file with the following contents:

 

          [tania@sunshine ~]$

          [tania@sunshine ~]$ cat syscfg.INI

          ; Warning!!! Warning!!! Warning!!!

          ; ---------------------------------

          ; This file has been generated in a system with the BIOS/Firmware

          ; specifications as mentioned under [SYSTEM] section. Please do not

          ; modify or edit any information in this section. Attempt to restore

          ; these information in incompatible systems could cause serious

          ; problems to the systems and could lead the system non-functional.

          ; Note: The file is best seen using wordpad.

 

 

 

 

 

 

          [SYSTEM]

          BIOSVersion=2.0                                         ; This field should not be edited

          FWOpcodeVersion=1.43.0                                  ; This field should not be edited

 

 

          [BootOrder::Hard Disk]

          [tania@sunshine ~]$

 

My intention is to change the KNL cluster and memory modes using syscfg commands, such as:

sudo /usr/bin/syscfg/syscfg /bcs "" "Cluster Mode" 4

sudo /usr/bin/syscfg/syscfg /bcs "" "Memory Mode" 1

 

How can I achieve that on my system?

 

Thanks,

Tania

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S2600CP401does not recognize the HDD in the order boot section

May 18, 2018, 5:15 pm
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Hello,

I have an old motherboard S2600CP401, OEM 10 Pack, P/N E99552-561

BIOS American Megatrends 4.6.3.2 RMLSDP .86I .R2 .02 .D528

In the bios I can see the HDD, in the SATA configuration, in the HDD security confuguration, but I can not see them in the boot configuration

Try to update the bios, I do not know if it solved the problem, but I still get the error

"the file in the update package is incompatible with the target"

I deal with the latest version 02.06.0006, and other 02.01.00002 - 01.02.0003 with the same result

Any Help???

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